Privacy Policy
When you access our website, especially if you seek to contact us from the site, PLANET ELEMENTS SAS may collect a certain amount of information and data allowing direct identification of an individual such as a first and last name, or indirect identification such as an IP address, a registration number (“Data”). The use of this Data by PLANET ELEMENTS SAS will depend in particular on your navigation on the site.
As a reminder, the processing of Data refers to any operation carried out or envisaged directly or indirectly with the Data, such as, without limiting the following list, collection, recording, storage, modification, use, dissemination or destruction, etc.
The Data collected when you contact us via the website is not recorded in a database and is transmitted only by email. These emails are stored by PLANET ELEMENTS SAS only for the time corresponding to the purpose of the collection, which in any case cannot exceed 12 months.
Furthermore, data processing must be based on a legal basis such as the legitimate interest of PLANET ELEMENTS SAS, compliance with a legal obligation, or your consent.
1. Data
Collected Data
PLANET ELEMENTS SAS collects Data either directly from you (such as a contact via the website) or indirectly via third parties (websites, third-party cookies…). If you browse this site, PLANET ELEMENTS SAS is likely to collect the following Data:
• The domain name from which you connect;
• The day and time you accessed our website;
• The IP address of your device/connection tool on the website.
If you request information from PLANET ELEMENTS SAS or send us an email and identify yourself by transmitting identification data such as your email address and a mobile number, this Data will be used in particular to respond to your message and to send you commercial messages or communications from our company.
Use of Collected Data
We may use the information we collect from you when you visit the website or use certain other site features in the following ways:
• To personalize the user experience and allow us to deliver the type of content and offers most relevant to you.
• To improve our website to better serve you.
• To send occasional emails concerning your order or other products and services.
Security Measures
Our website is regularly scanned for security holes and known vulnerabilities to make your visit to our site as safe as possible.
PLANET ELEMENTS SAS is committed to implementing all necessary technical and organizational measures to ensure confidentiality and a level of security meeting the eventual risks of accidental, unauthorized, or unlawful access, disclosure, alteration, loss, or destruction of the Data.
However, the transmission of Data via the Internet is not risk-free; therefore, PLANET ELEMENTS SAS does not guarantee the security of Data transmitted over the Internet.
Retention Period of Data
Your Data is processed only as needed to achieve the purposes mentioned above. Once its use is no longer necessary or its retention is no longer relevant to the concerned processing, PLANET ELEMENTS SAS permanently deletes it from its systems and registers and/or takes necessary measures to anonymize it so that its use no longer allows your identification. Furthermore, anonymous data may be retained indefinitely.
2. Third Parties
We do not sell, trade, or transfer in any way personal information that can identify you to third parties.
For some of the purposes identified above, PLANET ELEMENTS SAS uses service providers such as IT providers (e.g., the host). They may need to access Data to carry out the task assigned to them by PLANET ELEMENTS SAS.
Furthermore, PLANET ELEMENTS SAS reserves the right to use third-party software to count the number of visits made to various pages on the site, to analyze navigation with the aim of identifying potential performance-related technical issues.
3. Cookies
By browsing the site, you acknowledge that cookies are placed on your browser, and you accept their installation following the provisions below.
The term “cookie” refers to different trackers that are placed or read on a computer, a tablet, or a mobile device, for example, when viewing a website, an advertisement, or using software. A cookie aims to collect information relating to the user's navigation, such as the IP address. This information can be used for different purposes, including producing statistics on website usage or providing targeted advertising adapted to your interests.
PLANET ELEMENTS SAS uses the information provided by cookies to offer a better user experience and improve the overall quality of its services and the website. In this context, PLANET ELEMENTS SAS uses the following cookies:
Type: Analytics
Name: _ga
Duration: 2 years
Description: Used to distinguish users.
Type: Analytics
Name: _ga_<container-id>
Duration: 2 years
Description: Used to maintain session state.
Furthermore, the website uses cookies that require the user's explicit consent before their installation. By clicking “Accept” on the website's information banner, you agree to the placement of cookies on your device. You also have the option to click “Learn More,” which then allows you to disable at any time, individually or completely, the non-essential cookies you wish to authorize/refuse.
You can choose to disable these cookies at any time, and you can configure your browser to notify you of cookies stored on your computer. You can accept or refuse cookies case by case or refuse them systematically.
However, setting the browser to refuse all cookies may alter the conditions of access and use of the site, which requires cookies. Also, opposition to the installation or use of a cookie will be considered by installing a “refusal cookie” on the concerned device. Therefore, make sure not to delete this refusal cookie if you want your choice to be taken into account.
4. Your Rights
In the context of data processing carried out by PLANET ELEMENTS SAS, you may request to receive a file containing all the personal data we hold about you, including those you have provided to us. You can also request the deletion of your personal data. This does not include data stored for administrative, legal, or security purposes.
For the exercise of your rights or any questions relating to this, you can contact our data protection officer: Olivier Raina: o.raina[at]planet-elements.com